Privacy Policy
WWW.AUDHDBURNOUTRECOVERY.COM
Effective Date: 1-January-2026
Welcome to AuDHD Burnout Recovery ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at audhdburnoutrecovery.com (the "Site") and use our services, including our courses, coaching, newsletters, and community forums.
By using our Site and services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We collect the following types of information:
2.1 Information You Provide Directly
Contact Information: Name, email address, phone number (if provided)
Account Information: Username, password (encrypted)
Payment Information: Billing details processed through Stripe (we do not store credit card information)
Form Submissions: Information submitted through contact forms, quiz responses, coaching applications, and course registrations
Communications: Messages you send us via email, Telegram, or our community forum
2.2 Information Collected Automatically
Usage Data: Pages visited, time spent on pages, links clicked, referral sources
Device Information: IP address, browser type, operating system, device type
Cookies and Tracking: We use cookies to improve user experience (see Section 5)
2.3 Sensitive Information
We may collect health-related information through coaching applications and forms (e.g., burnout phase, medical conditions like POTS, hEDS, MCAS, PMDD, mental health history). This information is voluntary and used solely to provide personalized support.
How We Use Your Information
We use your information for the following purposes:
Service Delivery: Providing coaching, courses, community access, and customer support
Communication: Sending transactional emails (order confirmations, course access, coaching updates)
Marketing: Sending newsletters, promotional offers, and product updates (you can opt out at any time)
Personalization: Tailoring content and recommendations to your burnout type and needs
Analytics: Understanding how our Site is used to improve user experience
Legal Compliance: Complying with legal obligations and protecting our rights
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
4.1 Service Providers
We work with third-party providers who assist us in operating our business:
Digital Creator Studio (DCS): Website hosting, course platform, CRM, email automation
Stripe: Payment processing (Stripe's privacy policy applies)
Email Service Providers: Substack for newsletter delivery
Telegram: For coaching communications (Telegram's privacy policy applies)
Analytics Tools: Google Analytics (anonymized data)
These providers have access to your information only to perform services on our behalf and are obligated to protect your data.
4.2 Legal Requirements
We may disclose your information if required by law, court order, or legal process, or to protect the rights, property, or safety of AuDHD Burnout Recovery, our users, or others.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
Remember your preferences and settings
Analyze site traffic and user behavior
Provide personalized content and ads
Types of Cookies We Use:
Essential Cookies: Required for site functionality (e.g., login sessions)
Analytics Cookies: Google Analytics to understand site usage
Marketing Cookies: Track conversions from ads (if applicable)
Your Cookie Choices:
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
SSL encryption for data transmission
Secure password storage (hashed and encrypted)
Access controls limiting who can view your data
Regular security audits
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
Provide services you've requested
Comply with legal obligations (e.g., tax records: 7 years)
Resolve disputes and enforce agreements
Account Deletion: You may request account deletion at any time by emailing [email protected]. We will delete your data within 30 days, except where retention is required by law.
Your Privacy Rights
Depending on your location, you may have the following rights:
8.1 Access and Portability
Request a copy of your personal information in a portable format.
8.2 Correction
Request correction of inaccurate or incomplete information.
8.3 Deletion
Request deletion of your personal information (subject to legal retention requirements).
8.4 Opt-Out
Marketing Emails: Unsubscribe via the link in any email or contact us
Cookies: Adjust browser settings
Sale of Data: We do not sell personal information
8.5 Withdraw Consent
If processing is based on consent, you may withdraw it at any time.
To Exercise Your Rights: Email [email protected]
We will respond to requests within 30 days.
International Data Transfers
Our servers and service providers may be located outside your country of residence. By using our Site, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.
We ensure adequate safeguards are in place, such as Standard Contractual Clauses or Privacy Shield frameworks (where applicable).
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will delete it.
Third Party Links
Our Site may contain links to third-party websites (e.g., research articles, resource pages). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: What personal information we collect, use, and share
Right to Delete: Request deletion of your personal information
Right to Opt-Out: We do not sell personal information
Right to Non-Discrimination: We will not discriminate against you for exercising your rights
To Exercise Your Rights: Email [email protected] with "CCPA Request" in the subject line.
European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing: Consent, contract performance, legitimate interests, legal obligations
Right to Access: Request a copy of your data
Right to Rectification: Correct inaccurate data
Right to Erasure: Request deletion (subject to legal obligations)
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time
To Exercise Your Rights: Email [email protected]
You also have the right to lodge a complaint with your local data protection authority.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
For material changes, we will notify you via email or a prominent notice on our Site.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Nicole Spartels
AuDHD Burnout Recovery
Email: [email protected]
Website: audhdburnoutrecovery.com
Consent
By using our Site and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
